Software licenses for Systemetrics products include technical support services for the first 30 days. Thereafter, technical support is provided on an annual subscription basis. Costs for subscription support services are as published in product price lists (nominally 15% of the list price of your software license).

If support for your software product has lapsed and you wish to re-instate support with an upgrade to the current product version, an additional upgrade fee, plus charges for media and documentation (if applicable), will apply. Payment for subscription support services can be made via company purchase order, VISA or MasterCard. For additional information or price quotation, please call (1) 617-868-8308 or send e-mail to support@system.com.